Products from Vital Learning
OnTrack Training offers practical and relevant training solutions developed by
our business partner, Vital Learning Corporation.
We focus on core skills that really matter and on training methods that really
work in order to enhance the performance and productivity of a broad range of employees
— from entry-level personnel to Senior Managers.
Participants see the relevance of the training, rapidly acquire the skills, and
quickly put them to use on the job. We call it "Instant ROI" — our customers
call it time and money well invested.
Most of these curriculums are available as Online, Classroom and Blended
(part Online, part Classroom) training sessions.
Leadership Essentials
Twelve core learning solutions to address the recurring management
challenges every leader confronts on a daily basis.
Comprehensive and practical... that's what our participants and customer
organizations regularly say about "The Leadership Curriculum."
Available Online, Classroom, and/or together in Blended learning
solutions, don't miss this extraordinary leadership development
curriculum!
Critical for the success of first-time managers or supervisors.
All levels of management can benefit from this to-the-point toolkit of
time-tested skills.
Course Offerings:
- Essential Skills of Leadership
- Supporting Change
- Essential Skills of Communication
- Communicating Up
- Developing Performance Goals and Standards
- Providing Performance Feedback
- Coaching Job Skills
- Delegating
- Resolving Conflicts
- Managing Complaints
- Effective Discipline
- Improving Work Habits
Leadership Plus
Additional learning solutions designed to build key strategic capabilities
every leader needs to perform at the highest level.
Comprehensive and practical... that's what our participants and customer
organizations regularly say about "The Leadership Curriculum."
Available Online, Classroom, and/or together in Blended learning
solutions, don't miss this extraordinary leadership development
curriculum!
Critical for the success of first-time managers or supervisors.
All levels of management can benefit from this to-the-point toolkit of
time-tested skills.
Course Offerings:
- Leading Successful Projects
- Hiring Winning Talent
- Motivating Team Members
- Solving Workplace Problems
- Developing and Coaching Others
Sales
Enables salespeople at all levels to use a proven sales methodology that
drives revenue results.
Focuses on the skills needed to put a customer’s business issues and
requirements at the center of the call and at the pivot point of every step
in the sales process.
Proven effectiveness across all industries for over 20 years.
Our "Customer Oriented Selling" program was origninally developed for IBM
and has successfully helped sales professionals achieve more for more that
two decades.
Course Offerings:
- Customer-Oriented Selling
Productivity
Focuses on the building blocks of being productive at work.
Provides the performance fundamentals that underpin the quick-start
success of new and entry-level employees.
Enables professionalism, communication skills, accuaracy and speed with
numbers, and capability with language and writing. Improves personal
productivity and efficiency.
A brand new program is now available on "Number Skills", improving speed
and accuracy of those who work with numbers every day, and can't afford to
make mistakes.
Course Offerings:
- Achieving Communication Effectiveness
- Number Skills
- Professionalism in the Office
- Proofamatics
- Diversity Awareness
Service
Our "Winning Through Customer Service" program was the winner of the
coveted "Top Ten Training Product" award by Human Resource Executive
magazine in 2000.
WTCS focuses on the crucial role that communication skills play in every
customer service transaction.
Available in Online, Classroom, and together in Blended learning
solutions.
Course Offerings:
- Winning Through Customer Service
- Star Service
- Dealing with Difficult Customers
- Delivering Customer-Focused Service
|
